TDM - Requirements

The requirements for using the functions are:

  • The current version of DAT-MAIL.

  • The use of the following Window Book/TDM-related URL ONLY: https://wb.truckdirectmail.com.

  • The TDM is designed for and works optimally with the following resources1· :

    • Computer type: Desktop / Laptop / Surface (not mobile devices).

    • Operating System: Windows (Win 8 or later).

    • Internet Browser: Google Chrome.

    • Apple Computers: Mac users should access the TDM v2.0 site using the Google Chrome browser on desktop/laptop running a currently supported release of the Apple OS. The native Safari browser is generally compatible with TDM but not fully supported; therefore, not recommended.

    • Mobile Devices: The TDM website is not available on mobile phones. However, the site will generally work on a tablet or Surface, provided the device has a sufficiently large screen size/resolution and supports the Google Chrome browser.

    Although Direct Logistics states in their documentation that an operating system of Win 8 or higher is a requirement for TDM v2, they have found that users running Windows 7 with the latest release of Chrome is a stable environment for the TDM v2 website.

    • A Window Book/TDM-registered account.

    Clients with existing Truck Direct Mail accounts should use their current accounts when logging into the wb.truckdirectmail URL from DM. A secondary Window Book/TDM account should not be created/used.

    • Mail.dat files that contain pallets with NDC or SCF entry points. All entry points must have pallets.

    Make sure to whitelist the email addresses both Window Book and Direct Logistics uses to ensure the necessary email communication between DAT-MAIL, TDM, and the Client can occur.

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