Known Undocumented Log (KUL)

"This section will cover manually entering log entries for a series of barcodes that will not appear in eDoc or import an Excel or CSV file to create the log entries. Why? First, it provides a place to keep all your undocumented instead of multiple places. Using the KUL will provide a way to create reports showing all undocumented, not just eDoc undocumented pieces.

Second, we would like to emphasize why this step is important, so we are providing information directly from Section 6-2.7.1.6 Resolving Barcoded Pieces Not in eDoc of Pub 6851 (USPS, p. 56):

The Postal Service has established a shared “operational variability” ceiling of 0.1 percent based on the behavior of mailers submitting 100 percent of their mail via eDoc. This ceiling represents the proportion of mail volume that is expected to log an undocumented error due to anomalies occurring in both The Postal Service and mailer operations. The Postal Service operational anomalies may include cancellations after delivery and redirections after delivery. Mailer operational anomalies include double feeds, misprints, bad printing, etc.

Errors above 0.1% but below 0.3% will not be included in the automated assessment process, however, they must be documented through the 'Known Undocumented' process or may be subject to an additional assessment... "

"At the end of the month, mailers with error percentages that exceed the 0.1 percent operational variability ceiling go through the following process (USPS, p. 57):

Mailer must categorize their “Known Undocumented” pieces using one of the following reasons:

  • a. Single-piece not in eDoc (rejected from auto mailing or planned).

  • b. Metered pieces in presort mailing without eDoc (hard copy).

  • c. Pre-cancelled stamps in presort mailing without eDoc (hard copy).

  • d. Permit Imprint pieces in presort mailing without eDoc (hard copy).

  • e. Spoiled/shorted pieces are re-created and not re-submitted in eDoc.

  • f. PS Form 3606, Certification of Bulk Mailing.

  • g. eDoc upload failure to PostalOne!.

  • h. Identified pieces from mailing in previous month – scan had a 93 barcode.

  • i. Mailing is not finalized.

  • j. Priority Mail Open and Distribute (PMOD) without eDoc.

  • k. Pieces on Full-Service Postal Wizard."

See also